Privacy Statement

Responsible body for this Internet offer

Hexagon Game Labs GmbH
Leuschnerstraße 76
21031 Hamburg
Phone +49 40 609 44580 (no support)
Email: info@hexagongamelabs.com (no support)

Name and address of the data protection officer

Hexagon Game Labs GmbH.
Data Protection Officer
Leuschnerstraße 76
D-21031 Hamburg
Phone: +49 40 609 44580
E-Mail: datenschutz@hexagongamelabs.com

General

This privacy statement informs you of which personal data is being collected by Hexagon Game Labs GmbH as part of our Internet services and games. It also explains how that data is processed and used. The protection of your personal information is important to us. Your data is protected against unauthorized access and loss through the use of various electronic, technical, physical, administrative and contractual measures. Hexagon Game Labs GmbH has taken the necessary technical and organizational precautions to ensure that the regulations for data privacy are respected both internally as well as by external service providers. This privacy statement contains transparent and clear information to ensure that visitors to our site and customers are well informed regarding the collection, processing and use of their personal data.

Personal data

Personal data is any information relating to an identified or identifiable natural person (e.g. name, address, telephone number, date of birth or email address). Basically, you can use our online offer without providing personal information, however the use of certain services may require the provision of personal information, e.g. registration for our games products and services or participation in a competition.

Legal basis and processing purposes

We collect personal data for the following purposes:

• the provision of this online offer and the performance of a contract in accordance with our General Terms
• provided by you upon registration at one of our websites or for one of our games
• when these are provided by you during an inquiry
• when these are provided by you for the use and payment of fee-based goods and services
• our own and third-party advertising, market research and reach measurement to the extent permitted by law or based on consent
• to shape and improve our offer as required, partially in pseudonymized and/or anonymous form
• to fulfill legal obligations, and, in particular, to meet the requirements for preserving data

We also process user data to the extent that it is necessary for the performance of services or for the billing of these services. This refers in particular to game processes, game scores and information regarding the use and settlement of services. We also use your data to communicate with you. This includes, in particular, the provision of assistance and support as well as the provision of important contract information. Subject to your consent, we keep you informed about news, events and promotions either via e-mail, phone call or text message.

Legitimate interests in data processing

Based on the processing of data under Article 6 f DS-GVO (German General Data Protection Regulation) our legitimate interest is the conduct of our business, in particular with regard to the wellbeing of our employees and the company owners.

Data protection in the application process

We collect personal data from applicants to process applications, which will be saved upon the conclusion of a contract of employment to implement the employment relationship. The legal regulations shall be considered here. In the event of a rejection, the application documentation will be deleted no later than after two months. An exception to this is, for example, if we have to retain the application documents as evidence in a process relating to the German General Equal Treatment Act, or if other legitimate interests exist. We will request your consent should we retain application documents in our pool of applicants for a longer period.

Cookies and the collection of log files

Within the context of the use of our websites, forums and games, Hexagon Game Labs GmbH collects the following non-personal information:

• IP addresses including time and date
• cookies, local flash data
• statistical information such as the browser type, operating system, redirecting URL, date, time, pages used, total time of use, frequency of use

This data is used in statistical analyses for anonymous data records.

IP addresses and the corresponding Internet information are saved for a period of maximum of six months within the scope of our legal obligations regarding data storage. Furthermore, these are stored to secure data and ensure our system’s stability and reliability. In specific situations, Hexagon Game Labs GmbH may also use your IP address and the corresponding Internet information to track and stop use of multiple accounts for fraudulent purposes. In cases such as these, Hexagon Game Labs GmbH will seek the consent for such use within the framework of the relevant game conditions.

Cookies Authorization:

Despite the fact that this is stated in the Privacy Statement, we would like to expressly inform you that we employ the use of cookies to optimize the use of our Portal and Games and Services, especially regarding user experience. By accepting out Terms and Conditions, you authorize the use of cookies. At any point in the future, you can object to the use of cookies by sending an e-mail to the following address datenschutz@hexagongamelabs.com. For all additional questions regarding cookies, please contact us via the same e-mail address. How can you prevent the use of cookies or delete cookies?
You can disable the storage of cookies in your browser settings and delete the cookies stored saved in your browser at any time. However, please note that this online offer may not function, or only to a limited extent, without the use of cookies.
In addition, please note that contradictions against the creation of usage profiles work partially through opt-out cookies. Should you delete all the cookies, a contradiction may therefore no longer be taken into account and must be collected from you again.

Data transfer and service providers

We will treat your data with the strictest confidentiality and will not disclose it to any third parties, unless you have given us your express permission to do so. We may however be required by law to disclose your information in certain situations (such as to an investigating authority) where the transfer takes place only within the framework required by legal conventions. In individual cases, subsidiaries, parent companies or third parties may provide services on our behalf. This mainly concerns the handling of payment transactions by external service providers (PayPal, Paymentwall, etc.) and, in the case of default, by a debt collection company. These external companies are obligated to handle your data confidentially and securely, and may only use your data insofar as it is required for completing their directive. Service providers are generally involved as processors who are only authorized to process the personal data of users of this online offer in accordance with our explicit instructions.

Period of storage/retention periods

We store your data for as long as this is necessary for the provision of our online offer and the associated services or if we have a legitimate interest in the further storage of such. In all other cases, we will delete your personal information except for such information as we may need to maintain in accordance with contractual or statutory requirements (e.g. tax or commercial purposes, e.g. invoices). Contractual retention periods may also arise from contracts with third parties (e.g. owners of copyrights and ancillary copyrights). We will block any data that is subject to a retention period until the expiry of the relevant period.

Mobile apps

By using the mobile apps of Hexagon Game Labs GmbH personal data is collected. These are only collected by Hexagon Game Labs GmbH to the extent that they are voluntarily provided by the user or the platform operator. The platform operators do not provide Hexagon Game Labs GmbH with any special data when downloading and installing the mobile apps. All acts in connection with the platform operators are governed by their respective privacy policy. The Hexagon Game Labs GmbH stores only data in connection with advertising measures for the mobile apps and thus the source of the download and installation on the smartphone.

Third party mobile app services

Hexagon Game Labs GmbH works with third-party vendors to provide mobile apps properly. These service providers provide payment processing, statistics, fraud countermeasures and other necessary services. Furthermore, Hexagon Game Labs GmbH uses the services of hosting providers, for example, for database purposes, backups and the provision of online services. All providers have access to individual data only insofar as it is necessary for them to fulfill their duties and as it is necessary for the Hexagon Game Labs GmbH to provide their services. All providers have been informed about this privacy policy and act according to strict guidelines of their own privacy policy and the legal framework. Hexagon Game Labs GmbH uses services of providers based in the Federal Republic of Germany, the USA and the Netherlands. Details and information about individually transmitted data can be requested at any time under datenschutz@hexagongamelabs.com, as long as the information is owed under German data protection law and the publication would not violate the privacy of third parties or legitimate corporate interests.

Specifically, these are the following providers:

Vungle (Vungle, Inc), Purpose: Advertising, Cookies and Usage Data, Place of Data Processing: USA

Microsoft Azure (Microsoft Ireland Operations Ltd), Purpose: Hosting and backend, data mentioned in the privacy policy of the service, place of data processing: Netherlands

Twitter Tweet Botton and Social Widget (Twitter, Inc.), Purpose: Social Networks, Type of data: Cookies and Usage Data, Location of data processing: United States

Purpose: Social Networking, Type of information: Cookies and Usage Data, Location of data processing: United States

Youtube Widget (Youtube, LLC, subsidiary of Goggle, LLC), Purpose: Social Networks, Type of data: Cookies and Usage Data, Location of data processing: United States

All your data will always be collected, passed on and processed with the drive of data economy. The data collection and storage is solely for the reason of the smooth and error-free offering of mobile applications. Numerous processes of data storage and data collection are technically absolutely necessary. In the case of the rights request for the mobile applications, only those rights are required that are mandatory for the use of the mobile applications.

b) transfer / sale of data
In no event will data be sold or sold to third parties or otherwise disclosed for the sole purpose of offering the Services. In the case of the sale of the mobile applications or the company Hexagon Game Labs GmbH itself, this privacy policy does not lose its validity and Hexagon Game Labs GmbH will ensure that legal regulations are observed even after the sale. Changes in shares in the shareholder structures are subject to the same principles.

c) deletion of data
Hexagon Game Labs GmbH will promptly delete personal data on request if the deletion does not conflict with legitimate interests or if applicable data protection law precludes the cancellation request.

d) safety
Hexagon Game Labs GmbH takes reasonable precautions to protect the stored data and has also instructed employees regarding data protection and precautions. Hexagon Game Labs GmbH can only be held responsible for possible data breaches in the event of gross negligence.

e) changes
Hexagon Game Labs GmbH can and will extend this Privacy Policy at any time, as soon as changes or other third party providers arise. However, Hexagon Game Labs GmbH is not obliged to inform individual users about any changes. This Privacy Policy is fully available at the following link https://www.steampower1830.com/datenschutz.html and can be viewed for free at any time.

f) storage duration
The collected and processed data are stored as long as the purpose of the contract requires it or as it is technically and legally necessary. Billing data for payment transactions are stored until expiration of legal retention periods and then deleted or destroyed. Data necessary for the prosecution of legal claims of Hexagon Game Labs GmbH are stored until the settlement of these legal claims. Data may, if necessary and permissible, be used in litigation.

Right of revocation, deletion of data

If you have given us consent to process personal data, you can withdraw this consent at any time.
Hexagon Game Labs GmbH deletes your personal data insofar as it is no longer needed or required, or if you have requested the deletion of this data. Please note that data cannot be deleted if there are legal or other requirements to store the data, or if we need it to bill our services.

Information on data protection, viewing information and the correction, deletion and blocking of data

For general questions regarding this privacy statement and data protection, or if you would like to query, correct, block or delete your private data in accordance with the legal stipulations, please contact us via email or post, stating your user ID, username, email address and, if applicable, your game. You can contact us or the data protection officer directly via the contact details at the top of this Privacy Statement.

Right of appeal with the regulatory body

You have the right to file a complaint with a data protection authority. You can contact the data protection authority which covers your place or residence or region or the authority which is responsible for us, which is: the Hamburg Commission for Data Protection and Freedom of Information, Klosterwall 6 (Block C), 20095 Hamburg, Tel.: 040 / 428 54 – 4040, Fax: 040 / 428 54 – 4000, email: mailbox@datenschutz.hamburg.de

Security provisions and technical information

All the employees in our company receive regular training in data protection, and are committed to data protection. Our computer center and our in-house IT department are constantly adapting the technical security precautions to the current security conditions and requirements. Both are subject to constant monitoring by our internal procedures and the data protection officer. Nevertheless, Internet technologies may have security loopholes that cannot guarantee full protection. Users can therefore submit data to us via other methods, i.e. phone or fax.

The following technical info will enable you to adjust the privacy settings in your browser:

Internet Explorer:
For info visit:
http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

Mozilla Firefox:
For info visit:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Google Chrome:
For info visit:
https://support.google.com/chrome/answer/95647

Safari:
For info visit:
http://help.apple.com/

Version date: 21st of May 2018